Data Protection Privacy User Rights

Pin up Privacy Policy — Your Data, Our Responsibility

This policy explains in detail how your personal information is collected, used, and protected on the pin up platform. Protecting the privacy of our Bangladeshi users is our top priority.

Last Updated: January 2026

What Information Do We Collect?

We collect various types of information when you use the pin up platform. This information is used solely to provide you with a better experience.

Account Information

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Password (encrypted)
  • National ID or Passport Details (for KYC verification)

Device & Browser Information

  • IP Address & Device Type
  • Operating System & Browser Version
  • Session Duration & Login Logs
  • Mobile Device Identifier

Payment & Financial Information

  • BKash, Nagad, Rocket number
  • Deposit & Withdrawal History (BDT)
  • Transaction Time & Amount
  • Preferred Payment Methods

Usage Data

  • Gaming & betting activity data
  • Favourite Games & Bet Types
  • Time Spent on Platform
  • Search & navigation history

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to remember your login state, save your preferences, and improve platform performance. You can disable cookies through your browser settings, though doing so may limit certain features.

How Is Your Information Used?

Pin up uses your information only for specific, legitimate purposes. Below, we explain why and how we use your data:

  • Account Management & Security:

    Your information is used to create, verify, and secure your account — essential for preventing unauthorised access and protecting against fraud.

  • Transaction Processing:

    Financial information is used to process all BDT deposits, withdrawals, and payment-related transactions.

  • Service Improvement:

    We analyse usage data to continuously improve our games, betting options, and overall platform experience.

  • Contact & Support:

    Your contact information is used to send important updates, security alerts, and support communications.

  • Legal Compliance:

    Information is retained and disclosed as necessary to comply with applicable laws and regulations.

Data Retention & Security

Pin up takes the security of your data extremely seriously. We apply internationally recognised security standards across our platform.

Encryption

All data is protected with SSL/TLS encryption. Passwords and sensitive information are stored using secure hashing.

Secure Servers

Data is stored on secure servers with regular backups. Firewalls are in place to prevent unauthorised access.

Retention Period

Your data is retained for as long as your account remains active. Following account closure, certain information may be kept for a defined period as required by law.

Access Control

Only authorised personnel can access the information they need. All access is logged and monitored.

That said, no method of transmission over the internet is 100% secure. We strongly recommend using a strong password and never sharing your login credentials with anyone.

Sharing Information with Third Parties

Pin up never sells your personal information or shares it with third parties unnecessarily. However, limited information may be shared in the following circumstances:

  • Payment Processors:

    Necessary information is shared with payment providers — including bKash, Nagad, Rocket, and banks — to process transactions.

  • Regulatory & Legal Authorities:

    Information may be disclosed in compliance with applicable law when required by court order, legal investigation, or regulatory authority.

  • Technology Service Providers:

    Limited information may be shared with trusted technology partners who help operate the platform. These partners are bound by the same privacy standards we uphold.

We never share your information with third parties for advertising or marketing purposes without your consent.

What Are Your Rights?

Every registered pin up user has the following rights regarding their personal information:

Right to Access

You may request access to any personal information stored in your account.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Deletion

You may request the deletion of your data, provided there is no legal obligation requiring us to retain it.

To exercise any of these rights, please contact our support team. We will endeavour to respond to your request within 30 business days. Please note that we may be legally required to retain certain information for a specified period.

Policy Updates & Contact

Policy Updates

Pin up may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or an on-platform notice. The date of the latest update will always be displayed at the top of this page. We encourage you to review this policy periodically.

Contact Support

For any privacy-related questions, requests, or complaints, please don't hesitate to contact us:

Email: support@pinup-baji.com

We typically aim to respond within 24–48 hours.

By continuing to use the pin up platform, you are considered to have accepted the terms of this Privacy Policy.

Want to learn more or ready to open an account?

Your data is completely safe with pin up. Register today or visit our FAQ section to learn more.

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